Yes, you can still send your test kit back to us for up to a year from when it was issued.
Remember: we will send your results by text to the mobile you ordered the kit with, so if that number has changed since, you will need to text us back from your new number and let us know. The number to text is: 07860 041 233.
If you have changed address since receiving your kit, that shouldn’t matter unless you need to order a replacement part for the kit. If so, please text us back before doing so to ensure we send it to the correct address.
If there’s any test in the kit you originally ordered that you no longer wish to be tested for, you don’t need to send that one back. Our lab may inform us that one of the tests was missing when it was returned.
Keep in mind that it may take two weeks from the time of infection for gonorrhoea and chlamydia to show up in tests, so you should wait to take the test(s) for two weeks after you believe you may have been exposed to either of these. HIV may take four weeks to show up in a test from the time of infection and syphilis may take twelve weeks.
Returning your kit: Please return your kit to us by Royal Mail in the addressed envelope provided inside and not by re-using the original outer packaging – that way, we can be sure it will reach our lab safely.